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Will Technology of the Future destroy our relationships?

Photo credit: gurkan.ozsoy via / CC BY-NC-SA

A TED talk by Siri co-creator Tom Gruber on the affects of artificial intelligence on our work, memory, and social relationships shows promising impact on edging closer and closer to flawless design, making the world around us safer and more efficient. Gruber cites AI’s potential in contributing to a 99.5 percent accuracy rate in diagnosing cancer, an incredible medical feat. But when considering human memory, what will access to accurate recordings of our interactions mean for our social relationships?

The human condition is that our memories fade and are flawed. Augmented Reality tools have the potential to help us remember events exactly as they happened, giving us the ability to pore over them and access them at will. And that’s also a problem. Our memories are flawed for a reason. We all know the phrase, “to forgive and forget”. We reframe our experiences all the time. It’s an important part in mending our relationships when someone has done us wrong. Have a heated argument with a good friend or family member? Maybe their tone wasn’t as harsh as first detected, and could I have over-reacted?

Microsoft’s Gordon Bell is probably the earliest researcher helping us look at evolving issues around perfect memory in his project MylifeBits. The project was meant to be an exploration into paperless archiving and access to one’s own personal information, but raises several issues related to memory loss including how future technology can assist those suffering neural impairment or Alzheimer’s.

The TV series Black Mirror explores the impact of an unwavering Augmented Reality assisted memory in the episode, The Entire History of You, showcasing dire consequences for one couple. The show is known for taking a look at the darker side of a technologically infused society. Still, it raises some valuable questions we need to ponder.

How will our very own personal big brother change the way we interact with one another? Our ability to be honesty with one another? How we speak to one another? Our ability to get close and form intimate and meaningful relationships with others?

A Matter of Equalization

Ever the optimist, I ended a recent online group hangout about danah boyd’s new book, “It’s Complicated” with hopes that we would someday find something in our tools that would help move us towards the equalization of voice and representation on the Internet. I don’t consider myself a techno-utopian and hopefully by the time you read to the end of this post, you will realize I’m not a hardcore technological determinist either. But, isn’t there some chance of shifting just a little closer to equalization through the Internet?

What factors do we need to alter in online spaces as we move towards equalization? Are they age? Race? Gender? Anonymity? And what factors can be hidden or manipulated so that others are not aware of them in online public spaces? The massive online role-playing game Second Life was supposed to do just that before it turned into a wasteland of virtual sex. In SL, participants create an avatar, most going in with hopes that their experiences may change from those they have had in real life, experiences that are shaped by their defining characteristics of age, race, gender, and even ability. A female avatar may be operated by a human male and vice versa. A person in a wheelchair has legs through an avatar. Inevitably though, we end up giving ourselves away…our use of language, our beliefs and values still end up coming through our mediated avatars. So does our knowledge of the world. And for many left in the virtual space of SL, some of our basest desires.

Most people using the Internet have accepted the belief that we should be the same person online as we are in the real world, though we do construct our identities in ways that are favourable to us. The Internet still affords us access to others we may not have met in RL. Ask any tech-savvy teacher who goes to an educational conference and they’ll point out any number of people they met through Twitter before meeting them in person. The Internet affords us wider audiences. They are there for the taking if we know how to navigate them.

A few years ago, students at a local high school in Waterloo started a Facebook campaign to save a custodian’s job who was being moved to the night shift. The popular custodian was known to whistle tunes in the halls and smile and talk to the kids. Hundreds of kids signed online petitions, organized rallies and the distribution of promotional items for their cause, such as t-shirts. Although Facebook afforded students opportunity for public discourse, a wider engaged audience, and access to people of all ages, the campaign failed and the custodian was moved back to the night shift. The students felt disempowered. What they failed to recognize were the existing power structures that live outside the Internet. You see, the custodian was being moved to the night shift because he was only filling in temporarily. The regular full-time employee was coming back from leave. The students had no understanding of the power structures of a union. They thought their voice and numbers would be enough. They thought wrong.

Equalization does not come through the tools. Until age, gender, and race are no longer a shaping factor in our knowledge and beliefs, we will not achieve any advancements in equalization. Until existing societal structures can be navigated, we will not achieve equalization. Until the digital divide of access to technology is erased, we will not achieve equalization. Tools aside, it’s really about shifting pre-existing judgement. That’s why Media literacy and education will always be the cornerstone of any of those shifts, however slight, that we make towards equalization.

You can view the original hangout here on danah boyd’s book. It was a great opportunity to share thoughts on the book with educators from all over.
It’s Complicated

In praise of Volunteers

CC woldgangfoto

Walking into the Grand River Hospital this morning, I was struck by the large number of volunteers working. While waiting for my husband, one high-school aged volunteer noticed I was shivering from the air conditioning and brought me a warm blanket. I was so appreciative of this gesture of kindness. It brought me back to my days of volunteering at a downtown school in Woodstock. That story is actually tied into how I got my self-esteem back and how I got into teaching.

I was just 23 and had left a bad work experience in Toronto where I worked in radio. A station in Woodstock had an early-morning opening and I decided to take it, leaving behind my poisoned work environment amidst warnings that it would be career suicide. Shortly after moving, I noticed a small school at the end of the street where I lived. Intuitively, I went in and asked the principal if I could volunteer in the afternoons a few times a week. Each day, students and staff were pleased to see me, genuinely valuing my assistance and I quickly fell in love with the school environment. I believe that I got more out of volunteering than those I was helping ever got from me. They saved my self-worth and pointed me in the direction of my next career. After a few months I was encouraged to apply for the position of Educational Assistant and while in that position I applied to Teacher’s college. Teaching had never been on my career list. My father, although well liked by students, had been my high school principal and so I was determined to chart my own path in media. Years later, it would be my mother who pointed out that as a child I had regularly lined up my stuffed teddy bears and gave them my dad’s old ditto sheets from when he taught History. Yet I am so glad that it took volunteering to show me my true path.

My daughter starts her first volunteering job tomorrow and I am so excited for her. She will be working for the Niagara Conservation Authority in the summer camp program at Ball’s Falls. The program co-ordinator is a wonderful lady who welcomes Kaitlyn back as a volunteer after many years as a camper. It’s Kaitlyn’s turn to give back, but I’m willing to bet the experience is going to benefit her the most.